General – eCommerce Terms

Conversion / Conversion rate
A desired action—usually a purchase. Conversion rate = orders ÷ sessions × 100.
CTR (Click-Through Rate)
Clicks ÷ impressions × 100 for an ad or listing.
CPC (Cost Per Click)
The average amount paid for each ad click.
ROAS (Return on Ad Spend)
Revenue ÷ ad spend. Higher is better.
CPA (Cost Per Acquisition)
Average cost to acquire a customer/order.
SEO (Search Engine Optimization)
Improvements to pages/listings to increase unpaid (organic) traffic from search.
Keyword / Tag
A word or phrase used to help listings/pages get discovered in search.

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Print-on-Demand Terms

POD (Print-on-Demand)
Items are printed after an order is placed and shipped directly to the customer.
POD supplier (fulfillment partner)
Prints and ships your store’s orders, often with your branding on labels/packaging.
POD marketplace (independent POD)
Platform with built-in buyers (e.g., Redbubble) where you upload designs and earn royalties.
Personalization
Buyer-specific text/images added to a product at order time (names, numbers, messages).
Mockup generator
Tool that renders your design onto product photos for listings and ads.

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Printing Techniques

DTG (Direct-to-Garment)
Ink prints into cotton fibers—great for colorful, detailed designs on cotton tees.
DTF (Direct-to-Film)
Design is printed to film and heat-pressed to the garment; works on many fabrics.
Sublimation
Dye turns to gas and bonds with polyester; enables vibrant, all-over prints on light fabrics.
Screen printing
Ink pushed through a stencil (screen). Best for large batches, solid colors, and durability.
Embroidery
Design stitched with thread; priced mainly by stitch count and size—premium look.
HTV (Heat-Transfer Vinyl)
Cut vinyl heat-pressed to the garment—best for simple shapes, numbers, and names.

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Files & Artwork

Print area / Safe area
Maximum printable zone; keep key elements inside the safe area to avoid trimming.
Bleed
Extra image area beyond trim to prevent white edges on full-bleed products.
DPI / PPI (resolution)
For apparel, many PODs accept 150 DPI at print size; some items expect 300 DPI.
Color profile (sRGB / RGB)
Most POD platforms expect sRGB files; non-RGB files may be converted, shifting colors.
Artwork template
Supplier file containing size, bleed, and safe-area guides for accurate setup.

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Product & Listing

Variant
A specific option (size, color, material). Example: T-shirt • Black • M.
SKU
Unique code for tracking a specific variant across your store and supplier.
Base cost / Landed cost
Base = supplier charge before shipping/taxes. Landed = base plus shipping, taxes, fees.
Thumbnail
Your primary listing image; a major driver of CTR in marketplaces.

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Fulfillment & Logistics

Production time
Time from order to item being printed/assembled.
Fulfillment time
Production time plus packing/processing before the order ships.
3PL (Third-Party Logistics)
Provider that stores and ships inventory for hybrid or non-POD items.
DDP / DDU
Delivered Duty Paid / Unpaid—who pays import duties and taxes.

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Channels & Integrations

Marketplace
Platform with built-in buyers (Etsy, Amazon, eBay). You add listings and pay fees.
eCommerce platform
Your own store engine (Shopify, WooCommerce) where you control branding, apps, and checkout.
Integration / Sync
Connection that maps your store SKUs to supplier products for automated order flow.

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Marketing & Analytics

ACoS
Advertising Cost of Sales = ad spend ÷ attributed sales (lower is better).
A/B test
Compare two variations (title, image, price) to find the better performer.
Social proof
Reviews, ratings, and UGC that increase trust and conversion.

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Policy & Rights

Copyright / Trademark
Legal protections for creative works (copyright) and brand identifiers (trademark). Only use IP you own or have rights to.
DMCA takedown
A request to remove copyrighted content used without permission.
Return / Reprint policy
Supplier’s rules for replacements or refunds (misprint, damage, lost in transit).

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