Order Desk
Order Desk is an order management system that pulls together sales channels, fulfillment services, and suppliers into a unified workflow. It allows print-on-demand sellers to automate routing rules, sync inventory, send orders to POD providers, and handle shipping updates—all from one dashboard. With deep automation logic and hundreds of integrations, Order Desk is ideal for sellers scaling operations who want full control over how orders flow and get fulfilled. Below you’ll find how Order Desk works, its features, pros & cons, best practices for POD, and alternatives.
What is Order Desk?
Order Desk is a cloud-based order management system that connects your stores, marketplaces, print providers, shippers, and suppliers. It centralizes orders, applies automation rules, routes items to the right vendor, and syncs back tracking and status updates. It’s especially useful for print-on-demand sellers running multiple channels or working with several fulfillment partners.
Integrations: 300+ services including POD, fulfillment, shipping, and marketplaces
Pricing Model: Subscription plus per-order usage fees
Ideal For: Multi-channel POD brands and shops that need flexible workflows
Key Features
Automation Rules
If-this-then-that logic to tag orders, set vendor, map fields, add notes, send emails, and more.
Order Routing & Splitting
Automatically send specific SKUs or line items to different POD vendors or warehouses.
Custom Exports
Build CSV, JSON, or API exports with precise field mapping to match supplier requirements.
Inventory Sync
Pull stock levels from suppliers and push them to your storefronts to prevent overselling.
Tracking & Notifications
Import tracking numbers from vendors and update customers and channels automatically.
Multi-Store Hub
Aggregate orders from Shopify, WooCommerce, Etsy, Amazon, and more into one dashboard.
Pros & Cons
Pros
- Consolidates orders from all channels in one place
- Highly flexible automation and field mapping
- Large integration ecosystem, including many POD providers
- Fine-grained control over routing, exports, and tagging
- Scales well from small shops to complex operations
Cons
- Initial setup can be technical for beginners
- Per-order fees add up at very high volumes
- Overkill if you sell on a single channel with simple logistics
Best For
POD brands running multiple storefronts or fulfillment partners, agencies managing client orders, and shops that need custom routing logic.
Pricing & Plans
Tiered monthly subscriptions with a per-order usage fee. Higher tiers unlock more stores, users, and lower per-order costs. Choose a plan based on order volume and the number of integrations you need.
Tips for POD Workflows
- Route by SKU prefix to send apparel to one POD and mugs to another.
- Use tags to flag personalization orders and inject print notes automatically.
- Create supplier-specific export templates to match variant codes and image URLs.
- Auto-push tracking back to your channels to reduce support tickets.
- Logically split bundles so each vendor receives only the items they fulfill.
Where Order Desk Fits in Your POD Stack
Use Order Desk as the operational backbone between your stores and your POD/3PL partners. Pair it with design tools (Canva, Kittl), asset libraries (Creative Fabrica, Vexels), and listing automation (Merch Titans) to create a smooth end-to-end pipeline.
Alternatives
FAQ
Can it split an order to multiple vendors?
Yes. Rules can send different line items to different POD partners automatically.
Does it support tracking sync?
Yes. Tracking numbers can be pulled from vendors and pushed back to your stores and customers.
Who is it best for?
Brands with multi-channel sales and multi-vendor fulfillment that need robust automation and control.